Q: Can I customize my product?

A: Yes, we can customize the product according to your requirements.

Q: Can you help design my product?

A: Yes, we have our own designers and engineers who could help you for completing your design and requirement.

Q: Can I print our own logo on my products?

A: Yes, we can print your logo on your products. Only need you to provide your logo file in PDF or AI format.

Q: How much is the product?

A: Prices are different by many factors such as material, style, size and etc. Please share with us the specifications of your product, offer will be provided accordingly.

Q: How long is the mass production time?

A: Lead time is from 15-45 days, depends on the design and quantity. We will try our best to meet your requirements.

Q: Is it possible to get sample before place order?

A: Yes, sure, for quality & structure checking, white samples without customized printing can be provided free of charge at your courier account.

Q: How long does it take for sample production time?

A: 1-2 day for white samples. 5-7 days for customized samples.

Q: How is my order shipped? Will my bags arrive on time?

A: We do EXW or FOB. Customer will take care of the shipment.

Q: What's terms of payment?

A: 30% T/T deposit, 70% balance before delivery.

Q: To get a quote, what are some necessary details to tell us?

A: Material, dimension, style, color, logo profile, logo size, logo print terms, quantity and any other needs. We could guide your for inputting the requirements.

Q: Can I visit your factory?

A: Yes. Please follow Covid-19 instructions and you are most welcome to visit our company and factory.

Q: How can I contact with your company?

A: Please send email to Lydia.gu@txpaperbag.com or Wechat/WhatsApp to +86 13697711770